L.A. C.L.E. Consulting
Luxury Hospitality Trainings
About Us
Years of experience
Aline Avril has more than twenty years experience in international luxury hospitality. She is the founder and director of La Cle Consulting, a Hospitality Consulting Agency. As a consultant and trainer, Aline is specialized in recruitment and hotels opening.
Worldwide
Europe, Asia or Midlle-East, our clients are from everywhere. No matter your location or your needs, La Cle Consulting can deliver the highest services and meet your requirements.
Guest experience
As professionals in the hotel industry, a large part of your role is to make sure that your guests are well received in any situations. To achieve the best customer relationship possible, we will provide you with world class training programs.
Hospitality training for what ?
97 %
of customers considers the quality of client service as a significant criteria to make a choice.
Client satisfaction is a complex topic which deserves a clear brand strategy. In a competitive marketplace like hotels and restaurants, you should have the highest standard of customer relationship in order to enhance loyalty and distinguish your company from the competition.
Brand culture
Every brand has its own corporate culture, that’s why everyone from top to bottom needs to have a consistent experience of relational with specific values depending on their position. The scope of our actions covers various areas including front office, floors and employee training.
Our Clients
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La Clé Consulting provides worldwide hospitaly trainings for hotels and restaurants industries. Improve your services and get a better customer satisfaction